Mini Militia Classic Tech Support

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Trouble? We might have answers in this guide:

How do I stop receiving Alpha/Beta test emails?

What happened to my data / rank/ score / profile?

Can you help me with my account / passcode / password?

How do I get the latest version of the app?

What’s up with the lag? Can you add more servers?

My older device isn’t supported or will you support older devices?

How do I report a cheater or why won’t you get rid of these cheaters?

Can you help me with my Doodle Army 2: Mini Militia account?

Didn’t see your question answered?

Our Information Help Center page has a FAQ that may help.

Still didn’t find an answer on either page?

Q: How do I sign up to Alpha/Beta test?

A: To get signed up for the Alpha Force team, each step is required to be able to download the latest release from the Google Play Store.

Step 1: Sign up in the Google Group (Mini Militia Classic Alpha Force). Use the email address that you will log into the game.

https://groups.google.com/g/mini-militia-classic-alpha-force

Step 2: JOIN the test. YOU MUST GET ACCEPTED INTO THIS GOOGLE GROUP FIRST.

https://play.google.com/apps/testing/com.appsomniacs.mmc

Step 3: THEN install the app. This link works for you (if you are signed into that Google account on the device...)

https://play.google.com/store/apps/details?id=com.appsomniacs.mmc&ah=WG6UXmSVsiLdjZLZmvxTJOY_ndU

Step 4: Run the app and log in with the email address you signed up with.

--> If you already have an account, you will enter your password.

--> If it is a new account, the app will create a passcode and email it to you (to the email you created the account with). Passcodes can take several minutes to send (usually it takes no longer than 15 minutes). Email provider spam filtering can make this take longer.

If you have any trouble logging in, DOUBLE CHECK THAT YOU ARE USING THE CORRECT EMAIL ADDRESS. You can always hit resend if the passcode doesn't show up within an hour or you don't know what your passcode is anymore.

Q: How do I stop receiving Alpha/Beta test emails?

A: You can manage this yourself on the Google Group interface. You can set your account per group to how you want to receive emails. We currently send one out one email every 1-2 weeks that contain release notes, Frequently Asked Questions (FAQ) and plans for the future.

Q: What happened to my data / rank / score / profile?

A: Mini Militia Classic is in the Alpha phase, scores and rank are under development. Please do not invest yourself in anything beyond per match scores. The whole system is getting wiped. We recommend if you want to save your scores, screenshot them. Miniclip has their version of the app in the stores (known as Mini Militia - Doodle Army 2) that they are continuing to develop and maintain. All the user data associated with the Miniclip version is being 100% managed by Miniclip and is not something Appsomniacs has access to. Apple/Google doesn't allow cross data sharing between apps published by different companies. We will not have access to any of the old scores and purchases.

Q: Can you help me with my account / passcode / password?

A: All of the Passcode issues were related to incorrect email address and the email server not serving. Please try again in those cases. MAKE CERTAIN you have the right email address in the sign in. We had mail problems the first couple days, but that should be solved. We're not going to do much account support for this Alpha, since 1) we don't have a team trained up to handle this unstable target 2) everything is unlocked on ANY sign in. I can see some artifacts missing (like friends, an avatar, etc.) We just thank you for your patience and understanding on this matter. If you have password issues, use the app to resend/reset your passcode/password respectively.

Accounts are based on your email address. 99% of the issues are a mistyped email address, always validate you are using the correct email address when signing in.

When the passcode is issued it usually doesn’t take longer than 15 minutes. Email provider spam filtering can make this take longer. Double check that you used the right email address. You can try logging in again and resend your passcode request. If that does not arrive within 15 minutes try again. If that still does not work, let us know what email you are trying to log in with and we will check to see what is happening.

Passwords are set by you and are encrypted. We can’t tell you what your password is. Password resets usually don’t take longer than 15 minutes. Email provider spam filtering can make this take longer. Double check that you used the right email address. You can try logging in again. Double check the email address you are logging in with and submit a reset of your password. That is the email address the new password reset email will be sent to.

Here is also a link to the password reset: https://appsomniacs-mmc.azurewebsites.net/Account/Recover

Again, please confirm the email address you are trying to log in with. When you make the reset please complete it promptly. The reset link will expire in 24 hours from receipt of the initial reset request.

Q: How do I get the latest version of the app?

A: Assuming you have gone through all 3 steps of the Alpha/Beta sign up , be sure you have signed into that Google account on the device. Check under "My Apps & Games" in Google Play Store for updates pending or recently updated apps. Make sure the Google Play Store and connected services are updated. Still not working? Restart and/or delete the cache and data. Be sure to be online when you do this and be prepared to log in again.

Q: What’s up with the lag? Can you add more servers?

A: Servers are limited to just a few locations right now. They may be in the USA west coast one day and India the next. It's easier for us to work on them if they are close to us, but makes for some serious lag for players on the other side of the world. In time we hope to be able to spin up servers in regions with the highest demand. We are also toying with the idea of limited access server hosting available to Appsomniac subscribers and their friends. Both of these won't be able to happen until the monetization and subscription systems are in place (Beta).

Although the game is usually not taxing to new phones, lag could also be caused by the CPU. To check the CPU, turn off “Blood” and disable “2x View.” Did that make it better? If so, then it's a CPU lag problem and keeping those settings turned down should help the problem

Here is some more testing you can do to help us narrow down the problem:

- What type of activities were going on that seemed to cause lag (flying around, fire fights, or ?)?

- Do you see the same issues when you play at different times of the day?

- Even if you have a newer phone, if you turn the graphic settings all the way down, do you still see lag?

- If you play a solo game, is there lag when you interact with the server?

- What kind of internet connection are you using (internet via WIFI Data versus via a Mobile/Cellular Data)?

- Another tool is to check your connection with https://speedtest.net. Be sure to pick a server in Bengaluru (South India).

Q: My older device isn’t supported or will you support older devices?

A: Not all architectures are supported yet and may never be if it is deemed a security issue by Google or Apple. There are some minimums we are forced to work with (4.4 Android on Google Play and iOS 10 on Apple) because of 3rd party libraries. We currently only support Android armeabi v7 and arm64 compliant devices. We will support as far back as we think we can go, it's just work that needs to be researched (it was broken making the game compliant with new Google and Apple security requirements). Google requires an Arm64 build minimum to be able to post an app, and we haven't had time to figure out what's missing in the new library code to get those older architectures up and running again. Times change, so do the requirements. The tech industry isn't updating their code to support the old stuff out there (abandonware sickness) leaving it to us to fix. We are stretched too thin through Alpha to begin that research right now. We haven't forgotten about older devices though, but might end up being really limited on which devices we will eventually be able to support.

Q: How do I report a cheater or why won’t you get rid of these cheaters?

A: Before you report there are three major things to consider here:

1) Some reports of cheaters end up being a bug like a client error. If you see someone walking and shooting through walls it's probably a map loading bug. Someone probably joined RIGHT as a game started and the app doesn’t know what map to load, it’s a thing in the Alpha we intend to fix. Ask what map they are on. This is one **should** be fixed by the end of Alpha/Beta. We know there are wall hacks out there and since the Alpha started there have been a few accounts spotted and blocked for it. Some blocks were done on legit players with this bug load issue so caution is needed and an investigation needs to be done before players are banned.

2) It turns out there are some very good players out there as well as insanely lucky ones (the former number greater than the latter imo.) When you play against enough players you will begin to see a pattern. These players are insanely good. Not just good-good, but INSANELY good. They aren’t hacking, they are just better and got the drop, that’s not saying that some don’t use exploits. Some have even come to be part of the game (e.g., punch sprinting.) Lag is also another factor that affects your view of the world. Check your lag indicator. Is there a correlation? The bottomline is we researched so many of these reports and were simply outplayed. Hard. Almost 99% of the time. I am not saying you shouldn’t report, but understand most reports are met with no action because the investigation bore no viable evidence to the case, but sometimes it shows us a bug or an exploit and that is on us to consider how to fix.

3) They really could be cheating but you can’t just say that and expect action! Sometimes it is obvious. If they are a Hacker/Cheater, we need to know what they are doing. Please provide as much *specifics* as possible. 100% of reports that claim “I found a hacker” are pretty much ignored outside because they lack basic information or evidence. We are not mind readers. You gotta give us more to go on to be actionable (this lack of info happens A LOT.) In order to narrow down how hackers are manipulating the game we need more information. Please describe the offense with as much detail as you can:

- What did the hack let them do? (try to be a specific as you can)

- What was the game mode?

- Does the hack relate to a known game bug being exploited? (like flying through walls)

- Do you have screenshots or video?

- Can you send us their Appsomniacs Global ID (shown in [brackets] next to the player name)?

To access the Global ID:

Type DA2ID into the chat of a running game (not in the lobby)

Take a screenshot of the score board showing the players' GIDs.

If you send us a video, please also include notes about what is happening with a time stamp of the issue shown in the video and a description of the issue. Without more information these reports get filed into an "unknown issue" bucket and get put off as a very last priority.

Q: Can you help me with my Doodle Army 2: Mini Militia account?

A: Appsomniacs is no longer directly supporting Mini Militia: Doodle Army 2 that is under the control of Miniclip. You are not dead in the water though! For Miniclip Mini Militia 2 support you have to contact miniclip.com support teams. https://support.miniclip.com/hc/en-us/sections/360004632997-Mini-Militia-

We really can’t help you because we no longer have access to the DA2 player account data. Use the Miniclip support pages for frequently asked questions and use their messaging page to ask questions directly.